Customer service.

Shipping

Everything about shipping costs, delivery times and how we ship your order.

Payment methods

See how you can pay safely and easily.

Warranty policy

How our warranty works and what you can expect.

Returns

How to return an order and what the conditions are.

Get in touch

Go straight to all contact options and easily submit your question.

Frequently asked questions

Quick answers to the questions customers ask most often.

Make an appointment

Schedule a moment for personal advice or support.

Complaints

Read here how we resolve this carefully and clearly.

Laptop conditions

Explanation of quality, battery condition and our checks.

Battery condition

What to expect from the battery of your refurbished device and what warranty applies.

About Hej Refurbished

More about us, our approach and our vision on refurbished technology.

Privacy policy

Read how we handle personal data and privacy.

Terms and conditions

View the terms for orders and services.