Support

Customer service.

Find the right help quickly. For questions about orders, shipping, warranty, product condition and service.

View quick help Get in touch ›

Start here

How can we help you?

The most popular topics, right at your fingertips.

Shipping & returns

Everything about delivery times, shipping and returns.

More information ›

Warranty

How our warranty works and what you can expect.

More information ›

Product condition

Explanation of quality, battery condition and our checks.

Read more ›

Frequently asked questions

Quick answers to the questions customers ask most often.

Open FAQ ›

Need help right away?

We're happy to help you further.

Choose the way of contacting us that best suits your question.

Call us directly

+31 75 75 72 675

For quick questions about products, orders or service.

Send an email

info@hejrefurbished.com

Ideal if you want to explain your question calmly and in detail.

Popular

Frequently viewed service pages

Quick routes to the pages customers search for most often.

Get in touch

Go straight to all contact options and easily submit your question.

Go to contact ›

Payment methods

See how you can pay safely and easily.

View options ›

Complaints

Read here how we resolve this carefully and clearly.

Read more ›

Make an appointment

Schedule a moment for personal advice or support.

Schedule an appointment ›

Request a quote

Quickly request a quote for larger quantities or business enquiries.

Request a quote ›

About Hej Refurbished

More about us, our approach and our vision on refurbished technology.

Discover more ›

Additional information

Policies and additional information

For customers looking for more detail on privacy, terms and service.

Privacy policy

Read how we handle personal data and privacy.

View privacy policy ›

Terms and conditions

View the terms for orders and services.

View terms ›

Help centre

All answers neatly in one place.

Open help centre ›